Services

Aiming at customers' satisfaction.

Software services

Our software packages

PingCastle comes in three editions. The first one – PingCastle Community edition - is the famous PingCastle software which can be downloaded from this website. It can be used to audit your own system and it doesn’t include support. For commercial use, such as auditing other organizations, the PingCastle for Service Providers (formerly Standard/Auditor) license is required and can be purchased online. For organizations that need support or a centralized web application with full reporting history and decentralized AD management, PingCastle Enterprise is available.

Comparison

Here is the comparison of the different editions of PingCastle.

For Service Providers (formerly Auditor)

Starting at $1,000/Assesment Bulk discounts are available Can be purchased in USD, EUR, CAD, GBP, AUD.
  • Audit Program
  • Health Check Report
  • Map
  • Unlocked Report (example)
  • Support for bug fixing
  • History
  • Advanced Report
  • Large organizations
  • Eligible for Services

Enterprise

Starting at $30/identity/year Can be purchased in USD, EUR, CAD, GBP, AUD.
  • Audit Program + Web App
  • Health Check Report
  • Extended Map
  • Unlocked Report
  • Support for bug fixing
  • For a lot of domains
  • Configurable Authentication
  • Large Organizations
  • Eligible for services

*PingCastle, now part of Netwrix, reserves the right to increase fees for each renewal, which increases will be communicated to Licensee prior to expiration of the then-current term.

PingCastle Enterprise

PingCastle Enterprise is the web application that brings our Active Directory security methodology to life at scale. It consolidates reports across your entire environment into a centralized dashboard, providing a global overview alongside full historical tracking. Designed for both IT Management and IT Operations, it enables organization-wide visibility and supports the decentralization of Active Directory security management.

Maturity

The maturity score of the main scope and its sub-scope is evaluated continuously.

Processes

The key processes used during the maturity evaluation are explained and divided into focused areas.

KPI

Key Performance Indicators are provided and they can be exposed and challenged.

History

Follow the history of your actions and expose your progress to the management.

PingCastle for Service Providers (formerly Standard)

PingCastle for Service Providers (formerly Standard) If you are using PingCastle to audit other organizations, you must purchase a license. This unlocks commercial use rights, support, and additional features not available in the Community Edition.

To purchase the program, you have to contact us to purchase a license.

Commercial use

The header of all reports reflects that you are using a licensed version of PingCastle

Maturity

You benefit from the exclusive Maturity Level evaluation

Charts

Additional charts to perform quick analysis such as last logon or password age.

Support & Beta

You get access to support and you can request to test early versions in advance

Deployment

Help detect critical security issues, get an overview of the technical situation and provide guidance and advices to fix the issues.

Remediation Management

Evaluate the current security level, indicates the presence of critical risks and advice on priority for the action plan.

Deployment

Manage it as a project

 

  • Define PingCastle Deployment Strategy
  • Project steering
  • Deployment kit
  • Deployment support

 

Remediation management

Manage it as a project
  • Webinar animation
  • Project steering
  • Remediation Kit
  • Expert support

Examples of our service we can provide

Here is a few examples of our service that are being produced by our partners.

Exception letter

In large companies there may be some difficult situation to handle. For example, in company where the employee does not have the power to make decision on security projects. Dealing with the upper level of management requires sometimes diplomatic skills.

Newsletter

Executives need to be involved and push necessary changes. And they want to know if their entity complies with the objectives. Since they read briefly on their mobile phone, the newsletter need to go straight to the point.